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  1. Minecraft Dungeons
  2. MCD-1142

Game progress sometimes resets after restarting the game

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    • Icon: Bug Bug
    • Resolution: Fixed
    • None
    • 1.1.1.0, 1.1.2.0, 1.2.0.0, 1.3.2.0, 1.4.3.0, 1.4.6.0, 1.5.0.0, 1.6.0.0, 1.7.2.0, 1.7.3.0, 1.8.1.0, 1.8.0.0, 1.8.4.0 (Xbox, PlayStation), 1.8.6.0 (Windows), 1.9.1.0, 1.8.8.0, 1.9.3.0, 1.10.1.0, 1.10.2.0, 1.10.3.0 Hotfix, 1.11.1.0
    • Multiple
    • Community Consensus
    • 361860, 361750

      Note

      This issue may be caused by third party anti-ransomware software.
      Note that it is not the only possible cause - crashes can also reset the progress (see MCD-1205), so does Windows usernames that contain special characters (MCD-101). Always use the pause menu to properly quit the game.

      Data corruption may occur on its own too, so creating backups is highly recommended.

      See this comment by Raybeano99 for more details on this.

      Version 1.8.8.0, released on May 5th 2021, introduced the feature of cloud saves. Please make sure to use this feature in order to avoid this issue.

      Cloud saves can be accessed by opening the character selection and either clicking "Upload Hero" when an existing hero is selected, or "Download Hero" when an empty space is selected.

      For some users, the game progress occasionally resets after restarting Minecraft: Dungeons.

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            endo477343 Robin NAMUR
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              Created:
              Updated:
              Resolved: