I play either by myself (likely in Online mode) or with my children (offline mode).  My XBOX gamertag is CloudThis.  I built my character up to level 75, then one game I logged in with one of my kids and my character was level 59.  At 59, I had all the items that I had back at that level, but was severely negative in enchantment points (around -40 something).  As I scrolled through the items, I found that any level 75 items I had equipped last time I played were all there and I was able to re-equip them.  (anything I had in inventory at the higher level was lost though).  I chalked it up as one time thing and continued playing.

Fast forward about a week later and I'm back up to level 71, I log into a (local) game with my daughter and select my level 71 player and we start the game.  There I am with the wrong weapons and back at level 59 again.  Scroll through and all the same issues as before.

I played with this downgraded character (with better weapons now) for a couple days, then yesterday, it happened again.

It seems to randomly happen when I play with one of my daughters, but when I play by myself, with my other daughter or with all three of us, it loads the character from my last save state, but occasionally, it will load this "old" version.

Is there anything I can do to help avoid this (like only play offline, even when I am by myself) or something?  When I go to play the next time, it has kept me at the old level, so I am starting over (with higher level items, but in a negative emerald state).

If it makes any difference, I am a Microsoft employee and have game pass and I'm part of the Xbox FTE insider program.

Thank you,

Mike