Uploaded image for project: 'Minecraft Realms'
  1. Minecraft Realms
  2. REALMS-3620

"Sorry we couldn't create your realm right now" continues after many retries

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Unresolved
    • None
    • 1.14.60 (Bedrock), 1.16 (Bedrock), 1.16.210 (Bedrock), 1.16.220 (Bedrock), 1.17 (Bedrock), 1.18 (Bedrock), 1.19 (Bedrock), 1.19.10 (Bedrock), 1.19.11 Hotfix (Bedrock), 1.19.20 (Bedrock), 1.19.22 (Bedrock), 1.19.31 (Bedrock), 1.19.40 (Bedrock), 1.19.41 (Bedrock), 1.19.50 (Bedrock), 1.19.51 (Bedrock), 1.19.63 (Bedrock), 1.19.71 (Bedrock), 1.19.81 (Bedrock), 1.19.83 (Bedrock), 1.20.0 (Bedrock), 1.20.11 (Bedrock), 1.20.12 (Bedrock), 1.20.51 (Bedrock), 1.20.71 (Bedrock), 1.20.73 (Bedrock)
    • None
    • Nintendo Switch Bedrock Version
    • Community Consensus
    • Bedrock
    • 351310

      Note

      If you are still not able to access your realm please contact Mojang Support for help. We cannot provide direct assistance via this bug tracker.

      Please do not add any comments to this report unless they clearly contain new and helpful information directly related to reproducing the problem.

      All other comments will be removed.

      I purchased a 10 player realm for 180 days 6 months ago.. For the past 6 months it has said "Your purchase was successful, but we couldn't create your realm right now." I have tried everything from uninstalling the game to reformatting my Nintendo Switch. I have reached out to support several times and only gotten 1 response and that was 1 month ago (5 months since I opened a ticket). I tole them everything I had done to attempt to correct the issue a d the only response was to try the things that I had already tried and reopen the ticket if I still have questions. I'm at a loss here. I spent the money on minecoins (which Nintendo doesn't refund in game currency) and 6 months later i still cannot access my realm nor get ahold of anyone to actually help. What do I do to bring attention to this obvious bug?

        1. A22E02C4-235C-4FDD-8592-1CE7196168C8.png
          A22E02C4-235C-4FDD-8592-1CE7196168C8.png
          1.15 MB
        2. AA201692-A313-4337-9E45-B9516E2AA5B1.png
          AA201692-A313-4337-9E45-B9516E2AA5B1.png
          497 kB
        3. RealmProb1.png
          RealmProb1.png
          497 kB
        4. RealmProb2.png
          RealmProb2.png
          513 kB
        5. Realms10Issue.2.PNG
          Realms10Issue.2.PNG
          9.02 MB
        6. Realms10Issue.PNG
          Realms10Issue.PNG
          1.15 MB

            Unassigned Unassigned
            idisappear David Baumberger
            Votes:
            66 Vote for this issue
            Watchers:
            38 Start watching this issue

              Created:
              Updated: