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  1. Minecraft Realms
  2. REALMS-6477

I have paid to renew my minecraft realm but it will not let me into my realm

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.16 (Bedrock)
    • Fix Version/s: None
    • Labels:
      None
    • Environment:
      PS4 Bedrock
    • Confirmation Status:
      Unconfirmed
    • Realms Platform:
      Bedrock

      Description

      On the 20th of December, my realm expired. It automatically renewed but instead of renewing the realm I already have. It created a brand new one. I was confused but I didn't really care about the loss of money. I went to renew my current realm that had expired and I did so. I got a notice that said my realm couldn't be "renewed yet" it has been 2 days and I am still waiting for more information on this please look at the photo I added. I have already paid over 22 dollars Canadian and I will not pay anymore. Please return me my money, and/or renew my realm. 

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              Assignee:
              Unassigned Unassigned
              Reporter:
              Wrigley_-_27 Elliott Houghton
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                Dates

                Created:
                Updated:
                Resolved: