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  1. Minecraft Realms
  2. REALMS-7748

Realm cannot be renewed

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.16.220 (Bedrock)
    • Fix Version/s: None
    • Labels:
      None
    • Confirmation Status:
      Unconfirmed
    • Realms Platform:
      Bedrock

      Description

      SOMETHING WENT WRONG

      You're purchase succeeded, but we couldn't create your Realm right now. We will create your Realm as soon as possible. Check back later on this device.

       

       This is the error message I get when trying to renew my Realms subscription.  I renewed directly through my Microsoft account. The money was taken out of my account and now I cannot play because this keeps happening. I've tried restarting the game, my computer, everything. When I look at my billing history it says that the order I made today was made on 3/21/21, which isn't correct. My realm is set to expire on 5/5/21 which is correct. 

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              Assignee:
              Unassigned Unassigned
              Reporter:
              lylehtue Melissa S. Crosby
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                Updated:
                Resolved: