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  1. Minecraft Realms
  2. REALMS-4335

I bought a realm on bedrock but cannot access it. Purchased on 6/23/2020

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.16 (Bedrock)
    • Fix Version/s: None
    • Labels:
      None
    • Environment:
      Windows 10 edition Minecraft aka Bedrock on Windows 10 PC
    • Confirmation Status:
      Unconfirmed
    • Realms Platform:
      Bedrock

      Description

      When I go into realm info, it recognizes that there is a realm subscription that hasn't processed yet that I have purchased. The title says "Incomplete Realm" and dialogue box says "It looks like we didn't finish things last time. Let's complete creating your realm now.

      Once I select "OK" the next dialogue box pops up instantly titled "Something went wrong", the story of my life. The box says "Your purchase succeded, but we couldn't create your realm right now. We will create your realm as soon as possible. Check back later on this device."

      I have retried this many ways but it still doesn't work. 

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              Assignee:
              Unassigned Unassigned
              Reporter:
              liviluker Luke Livingston
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                Dates

                Created:
                Updated:
                Resolved: