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  1. Minecraft Realms
  2. REALMS-4274

Unable to create a realm

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.16 (Bedrock)
    • Fix Version/s: None
    • Labels:
      None
    • Environment:
      Windows 10, PC
    • Confirmation Status:
      Unconfirmed
    • Realms Platform:
      Bedrock

      Description

      Hello, I purchased a subscription to a realm and I've been attempting to create it. I was getting an error message stating " your purchase succeeded but we couldn't create your realm right now" Every time I attempted to create one I would get the same error message. I attempted to create one now and I'm getting an error that says "You have the maximum number of active subscriptions on this platform and cannot create a few one right now." I don't have any realms created as of the moment. How can I fix this issue? Thank you for your assistance. 

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              Assignee:
              Unassigned Unassigned
              Reporter:
              genorix86 Bobby Hall
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                Created:
                Updated:
                Resolved: