Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-19840

"Something went wrong" when trying to log in

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    • Icon: Bug Bug
    • Resolution: Fixed
    • None
    • 2.2.2040 (macOS - 10.9 only), 2.2.3964 (Mac), 2.2.5519 (Windows), 2.2.5518 (Mac), 2.2.7265 (Windows), 2.2.7268 (Mac), 2.2.7266 (Linux), 2.2.7264 (NEW Windows App), 2.2.7447 (Windows), 2.2.7449 (Mac), 2.2.7450 (NEW Windows App), 2.2.7954 (New Windows App), 2.2.7955 (Linux), 2.2.7957 (Windows), 2.2.8351 (Windows), 2.2.8352 (New Windows App), 2.2.8545 (Windows), 2.2.10675 (New Windows App), 2.2.11103 (Windows), 2.3.136 (Windows), 2.3.136 (New Windows App), 2.3.173 (New Windows App), 2.3.173 (Windows), 2.3.200 (New Windows App), 2.3.200 (Windows), 2.3.228 (Windows), 2.3.228 (New Windows App), 2.3.240 (New Windows App), 2.3.240 (Windows), 2.3.280 (Windows)
    • Minecraft Launcher
    • None
    • Community Consensus
    • 654065

      I can not log in to the Minecraft Launcher! I see the following error: "Something went wrong in the login process. If the problem persists, check your internet connection."

      I have made 2 tickets about this and each time it is closed as resolved and linked to a closed ticket.

        1. A (error).png
          974 kB
          Mike Ordoñez
        2. B (Mojang).png
          785 kB
          Mike Ordoñez
        3. C (account).png
          963 kB
          Mike Ordoñez
        4. D (go back).png
          803 kB
          Mike Ordoñez
        5. Error login.png
          1.29 MB
          Shinary
        6. image-2021-10-29-19-46-57-697.png
          465 kB
          LaG
        7. image-2021-11-06-20-31-48-663.png
          452 kB
          Elvira S
        8. image-2021-11-07-09-32-50-798.png
          359 kB
          CM
        9. image-2021-11-07-09-33-22-449.png
          341 kB
          CM
        10. image-2021-11-07-09-35-52-314.png
          390 kB
          CM
        11. image-2021-11-07-09-36-16-440.png
          373 kB
          CM
        12. launcherW7.PNG
          465 kB
          LaG
        13. Minecraft launcher_log.txt
          71 kB
          Molly Kane
        14. minecraft log in problem 1.png
          509 kB
          spiralofantz
        15. minecraft log in problem 1-1.png
          509 kB
          spiralofantz
        16. minecraft log in problem 1-2.png
          509 kB
          spiralofantz
        17. minecraft log in problem 1-2-1.png
          509 kB
          Shiva Erna
        18. minecraft log in problem 2.png
          482 kB
          spiralofantz
        19. minecraft log in problem 2-1.png
          482 kB
          spiralofantz
        20. minecraftstartfail.png
          361 kB
          RPG Minecraft1
        21. Nov 5th-1.png
          1.14 MB
          Alex Schuck
        22. Resolve.png
          1.42 MB
          Jonathan Matthew Liong
        23. Screen_Shot_2021-11-02_at_22.38.13.png
          274 kB
          Norjan Kaled
        24. Screen Shot 2021-11-03 at 11.10.54 PM.png
          420 kB
          Daniel McColl
        25. Screen Shot 2021-11-03 at 11.14.07 PM.png
          241 kB
          Daniel McColl
        26. Screen Shot 2021-11-05 at 23.28.44.png
          205 kB
          earth_dragon4
        27. Screen Shot 2021-11-06 at 00.12.01.png
          1.45 MB
          earth_dragon4
        28. Screen Shot 2021-11-06 at 00.12.11.png
          1.21 MB
          earth_dragon4
        29. Screenshot at nov. 04 15-30-32.png
          20 kB
          Arnaud Hubert
        30. Still not fixed.jpg
          150 kB
          Benjamin Rhodes

            davidsiegel [Mojang] Donuts1000
            Tearin Benjamin Rhodes
            Votes:
            116 Vote for this issue
            Watchers:
            85 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: