Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-19840

"Something went wrong" when trying to log in

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Details

    • Bug
    • Status: Reopened
    • Resolution: Unresolved
    • 2.2.2040 (macOS - 10.9 only), 2.2.3964 (Mac), 2.2.5519 (Windows), 2.2.5518 (Mac), 2.2.7265 (Windows), 2.2.7268 (Mac), 2.2.7266 (Linux), 2.2.7264 (NEW Windows App), 2.2.7447 (Windows), 2.2.7449 (Mac), 2.2.7450 (NEW Windows App), 2.2.7954 (New Windows App), 2.2.7955 (Linux), 2.2.7957 (Windows), 2.2.8351 (Windows), 2.2.8352 (New Windows App), 2.2.8545 (Windows)
    • None
    • Minecraft Launcher
    • None
    • Community Consensus
    • 654065

    Description

      I can not log in to the Minecraft Launcher! I see the following error: "Something went wrong in the login process. If the problem persists, check your internet connection."

      I have made 2 tickets about this and each time it is closed as resolved and linked to a closed ticket.

      Attachments

        1. A (error).png
          A (error).png
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        2. B (Mojang).png
          B (Mojang).png
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        3. C (account).png
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        4. Captura de pantalla 2021-11-09 a las 11.34.26 a.m..png
          Captura de pantalla 2021-11-09 a las 11.34.26 a.m..png
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        5. D (go back).png
          D (go back).png
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        6. DA34D988-5763-472E-95BF-C1986A4C1EA7.jpeg
          DA34D988-5763-472E-95BF-C1986A4C1EA7.jpeg
          3.26 MB
        7. Error login.png
          Error login.png
          1.29 MB
        8. FB506812-2F06-4B07-B428-78F0E5FB7BFE.jpeg
          FB506812-2F06-4B07-B428-78F0E5FB7BFE.jpeg
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        9. image-2021-10-29-19-46-57-697.png
          image-2021-10-29-19-46-57-697.png
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        10. image-2021-11-01-15-33-10-144.png
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        11. image-2021-11-01-15-34-31-459.png
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        12. image-2021-11-01-15-37-48-433.png
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        13. image-2021-11-06-20-31-48-663.png
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        14. image-2021-11-07-09-32-50-798.png
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        15. image-2021-11-07-09-33-22-449.png
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        16. image-2021-11-07-09-35-52-314.png
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        18. image-2021-11-07-09-37-48-813.png
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        19. image-2021-11-07-09-41-29-437.png
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        20. image-2021-11-20-18-34-49-812.png
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        22. image-2021-11-20-18-36-26-157.png
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        23. image-2021-11-23-21-56-23-551.png
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        24. IMG_0634.jpeg
          IMG_0634.jpeg
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        25. IMG_0648.jpeg
          IMG_0648.jpeg
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        26. launcher_log.txt
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        27. launcher_log-2.txt
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        28. launcherW7.PNG
          launcherW7.PNG
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        29. Minecraft launcher_log.txt
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        30. Minecraft Launcher 11_22_2021 4_21_07 PM.png
          Minecraft Launcher 11_22_2021 4_21_07 PM.png
          1.44 MB
        31. minecraft log in problem 1.png
          minecraft log in problem 1.png
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        32. minecraft log in problem 1-1.png
          minecraft log in problem 1-1.png
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        33. minecraft log in problem 1-2.png
          minecraft log in problem 1-2.png
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        34. minecraft log in problem 1-2-1.png
          minecraft log in problem 1-2-1.png
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        35. minecraft log in problem 2.png
          minecraft log in problem 2.png
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        36. minecraft log in problem 2-1.png
          minecraft log in problem 2-1.png
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        37. minecraftstartfail.png
          minecraftstartfail.png
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        38. nativeUpdaterLog.txt
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        39. Nov 5th-1.png
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          1.14 MB
        40. Resolve.png
          Resolve.png
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        41. Screen_Shot_2021-11-02_at_22.38.13.png
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        42. Screenshot_20211125_105809.png
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        43. screenshot-1.png
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        44. Screen Shot 2021-10-16 at 11.24.05 AM.png
          Screen Shot 2021-10-16 at 11.24.05 AM.png
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        45. Screen Shot 2021-11-03 at 11.10.54 PM.png
          Screen Shot 2021-11-03 at 11.10.54 PM.png
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        46. Screen Shot 2021-11-03 at 11.14.07 PM.png
          Screen Shot 2021-11-03 at 11.14.07 PM.png
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        47. Screen Shot 2021-11-05 at 23.28.44.png
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        48. Screen Shot 2021-11-06 at 00.12.01.png
          Screen Shot 2021-11-06 at 00.12.01.png
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        49. Screen Shot 2021-11-06 at 00.12.11.png
          Screen Shot 2021-11-06 at 00.12.11.png
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        50. Screen Shot 2021-11-07 at 12.41.59 PM.png
          Screen Shot 2021-11-07 at 12.41.59 PM.png
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        51. Screen Shot 2021-11-07 at 4.45.45 PM.png
          Screen Shot 2021-11-07 at 4.45.45 PM.png
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        52. Screen Shot 2021-11-10 at 6.18.43 PM.png
          Screen Shot 2021-11-10 at 6.18.43 PM.png
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        53. Screen Shot 2021-11-11 at 12.18.29 PM.png
          Screen Shot 2021-11-11 at 12.18.29 PM.png
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        54. Screen Shot 2021-11-15 at 10.30.31 PM.png
          Screen Shot 2021-11-15 at 10.30.31 PM.png
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        55. Screen Shot 2021-11-15 at 17.07.50.png
          Screen Shot 2021-11-15 at 17.07.50.png
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        56. Screen Shot 2021-11-15 at 17.14.16.png
          Screen Shot 2021-11-15 at 17.14.16.png
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        57. Screen Shot 2021-11-17 at 06.37.24.png
          Screen Shot 2021-11-17 at 06.37.24.png
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        58. Screen Shot 2021-11-18 at 11.31.02.png
          Screen Shot 2021-11-18 at 11.31.02.png
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        59. Screen Shot 2021-11-20 at 18.36.01.png
          Screen Shot 2021-11-20 at 18.36.01.png
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        60. Screen Shot 2021-11-20 at 18.36.01-1.png
          Screen Shot 2021-11-20 at 18.36.01-1.png
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        61. Screen Shot 2021-11-22 at 2.26.40 PM.png
          Screen Shot 2021-11-22 at 2.26.40 PM.png
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        62. Screenshot at nov. 04 15-30-32.png
          Screenshot at nov. 04 15-30-32.png
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        63. Still not fixed.jpg
          Still not fixed.jpg
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        Issue Links

          Activity

            People

              Unassigned Unassigned
              Tearin Benjamin Rhodes
              Votes:
              97 Vote for this issue
              Watchers:
              78 Start watching this issue

              Dates

                Created:
                Updated:
                CHK: