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  1. Minecraft (Bedrock codebase)
  2. MCPE-42424

Game loading takes 3+ minutes on Nintendo Switch

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.9.0
    • None
    • Unconfirmed
    • Nintendo Switch

      Platform: Nintendo Switch v1.9.0

      When I start the game the loading time takes 3 minutes and 21 sec. Here is the break down:

      • back screen for 1 min 12 sec
      • white screen for 1 min 12 sec
      • Mojang logo for 14 sec
      • menu loading takes 42 sec

      After I try to generate a new map the game "freez" for 10 sec.

      Another issue that I got this error randomly when I try to generate a map or when I quit from the game:

      Error code: 2306-0332
      A communication error has occurred.
      Please try again later.

      The problem occurred after I purchased maps from the Nintendo e-Shop and link the Nintendo account with Microsoft account and do the migration.

      Important note that the problem exists only with my account, playing the game with other account is fine.

      I already tried the following steps to fix my account - didn't help:

      • Log out from Microsoft account
      • Use the "Clear Account Sign in Data" in Settings
      • Reinstall the game
      • Start the game without Microsoft account

      I think something happened during the migration and broke my account.

            maq Maq
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              Created:
              Updated:
              Resolved: