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  1. Minecraft (Bedrock codebase)
  2. MCPE-187048

Minecraft Bedrock Edition freezes at 45% loading and crashes audio drivers

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.21.30, 1.21.40.23 Preview
    • None
    • Unconfirmed
    • Windows

      Minecraft Bedrock Edition frequently freezes at random percentages during the loading screen and, when it crashes, the computer's audio drivers stop working, requiring a reinstall of the drivers. Very rarely, the game loads, but without any sound.

      Steps to Reproduce:

      1. Install Minecraft Bedrock Edition from the Microsoft Store.
      2. Launch the game.
      3. Observe that the game sometimes freezes at random percentages during the loading screen and never progresses.
      4. Occasionally, the game may load but without any sound.
      5. When the game crashes, the computer's audio drivers fail, causing no sound in the system until the drivers are reinstalled.

      Observed Results:

      When I open Minecraft Bedrock Edition on my Windows 10 laptop, the game either freezes at a random percentage during loading or, very rarely, loads without sound. When it crashes, it affects the system's audio drivers, requiring a reinstall of the drivers to restore sound.

      Expected Results:

      The game should load fully and properly with sound, without freezing the loading screen and never progresses and affecting the system's audio drivers.

      Screenshots/Videos attached: 

      https://drive.google.com/file/d/1IZYEyIhdCHrRw0NY8F9MBxmvekvW9Uch/view?usp=drive_link

      https://drive.google.com/file/d/119oPl5hL3tP6iXPUqwHa4TMUfxY3l9HY/view?usp=drive_link

      https://drive.google.com/file/d/1X1N6PYFPfcPRHARFqzRUiHM3p0gobXch/view?usp=drive_link{}

      Notes: 

      I really can't play the game. I find it frustrating since I paid for it, and the least that should happen is that the game works. The Bedrock version is the best one for my computer to run properly.

            Jullieee Jullieee
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              Created:
              Updated:
              Resolved: