Subject: Bug Report - Inability to Change Skin in Minecraft Bedrock

Dear Minecraft Bedrock Support Team,

I am writing to report a bug that I have encountered in the Minecraft Bedrock edition. Specifically, I am unable to change my character's skin within the game, and I would appreciate your assistance in resolving this issue.

Here are the details of the problem I am experiencing:

1. Platform: I am playing Minecraft Bedrock edition on [ios].
2. Version: The version of Minecraft Bedrock I am currently using is [1.20.15].
3. Description: Whenever I attempt to change my character's skin through the in-game options, the changes do not apply. The new skin is not reflected when I enter the game, and instead, my character continues to appear with the default skin.
4. Steps to Reproduce:
a. Launch Minecraft Bedrock edition.
b. Navigate to the "Settings" menu.
c. Select "Profile" or "Character" options.
d. Choose a new skin from the available options or import a custom skin.
e. Save the changes and exit the settings menu.
f. Start a new game or load an existing world.
g. Observe that the character's skin remains unchanged, reverting to the default skin.

Additional Information:

• I have tried restarting the game and my device, but the issue persists.
• I have verified that I am connected to the internet and have a stable connection.
• Other aspects of the game, such as gameplay and settings, are functioning normally.

I kindly request your assistance in addressing this issue as it significantly impacts my ability to personalize my Minecraft experience. Changing skins is an integral part of the game, and I would greatly appreciate any guidance or solutions you can provide.

If there are any troubleshooting steps or workarounds that I can try, please let me know. Additionally, if any further information is required to assist with resolving this bug, please do not hesitate to reach out to me.

Thank you for your attention to this matter. I look forward to hearing from you and resolving this issue promptly.

Sincerely,
[johnathan11a23w]