Details
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Bug
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Resolution: Unresolved
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1.20.10.20 Preview, 1.20.0.25 Preview, 1.19.70.24/25 Preview, 1.18.33 Hotfix, 1.18.32, 1.19.0.31 Preview, 1.19.0.30 Beta, 1.18.30, 1.18.31, 1.19.1 Switch, 1.19.0, 1.19.2 Hotfix, 1.19.10, 1.19.20.24 Preview, 1.19.11 Hotfix, 1.19.20, 1.19.21 Hotfix, 1.19.22 Hotfix, 1.19.30, 1.19.31 Hotfix, 1.19.40, 1.19.41, 1.19.51, 1.19.60, 1.19.62, 1.19.63, 1.19.70, 1.19.71, 1.19.73, 1.20.0.24 Preview, 1.19.81 Hotfix, 1.19.83 Hotfix
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None
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Community Consensus
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Multiple
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780585
Description
After a recent update I have been unable to edit my skin or open the marketplace. It seems to be similar to a nintendo switch bug that was recently resolved. I have tried signing in and out of my account, and have uninstalled and reinstalled the game multiple times. The problem was briefly solved in version 1.18.30, but it stopped working again after the most recent update.
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edit: I have potentially found a solution. After logging into my Win 10 minecraft with the glitched marketplace I closed the game. Next I logged onto my same microsoft account on my phone. It sucessfully logged in with a working marketplace, and then I closed the mobile version. I then booted up the Win 10 version, and after a slightly longer load time it booted it up with a working marketplace/skin editor. I have not had the problem on other platforms, but it could be caused by having an account active/not-active on multiple devices.
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edit 2: The fix in the previous edit no longer works, still unable to access marketplace.
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edit 3: I think it has something to do with the combined launcher as i have launched the game straight from the minecraft app and the glitch happens 50% less(it still happens frequently)
Attachments
Issue Links
- is duplicated by
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BDS-17013 Invalid session
- Resolved
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BDS-17030 For about 2 months my marketplace and skins won't load. I have tried logging out and logging in multiple times, reseting my game, and uninstalling the game. I have also used google, reddit, and youtube. Please help asap and thank you for your time!
- Resolved
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BDS-17119 skins wont work
- Resolved
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BDS-17192 Can't Access Marketplace and skins - normal bedrock for pc not server
- Resolved
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BDS-17234 I keep getting invalid season(please restart your game)
- Resolved
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BDS-17245 I can't edit my character and I can't access the marketplace
- Resolved
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BDS-17321 My marketplace is not accessible at all. I have uninstalled and reinstalled Minecraft and the issue only got worse.
- Resolved
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BDS-17392 Unable to open marketplace,Unable to create characters/change skin
- Resolved
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BDS-17415 "store bug"
- Resolved
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BDS-17479 Can't access marketplace
- Resolved
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BDS-17511 Problem with my account, I have no idea why it's been like this for many days.
- Resolved
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BDS-17517 If I try to open the marketplace, the following message appears: environment mismatch playfab: discovery=prod/20CA2,playfab=production/
- Resolved
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BDS-17564 Invalid session
- Resolved
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BDS-17589 error from game
- Resolved
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BDS-17596 Marketplace and Jurassic World errors
- Resolved
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BDS-17631 If I try to open the marketplace, the following message appears: environment mismatch playfab: discovery=prod/20CA2,playfab=production/
- Resolved
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BDS-17868 The Market place refuses to open and I am unable to change my skin.
- Resolved
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BDS-18311 Keeps signing out of Microsoft account on start up
- Resolved
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BDS-18363 Achievements and marketplace aren’t working
- Resolved
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MC-255131 no access to marketplace store and error in costumes and skins
- Resolved
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MC-255270 Invalid session (Try restarting your game)
- Resolved
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MC-255437 Unable to access Marketplace, Realms, and Servers
- Resolved
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MC-257200 Not working
- Resolved
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MCL-22726 Invalid session
- Resolved
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MCPE-155084 Unable to access skins/packs and the marketplace
- Resolved
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MCPE-155202 Account can't access marketplace
- Resolved
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MCPE-155220 market and dressing room not working
- Resolved
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MCPE-155432 Can't access my skins
- Resolved
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MCPE-155627 minecraft marketplace invalid session
- Resolved
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MCPE-155677 Can't edit my character in Character Creator
- Resolved
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MCPE-155779 Bugged Dressing Room
- Resolved
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MCPE-155880 Skins wont work at all
- Resolved
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MCPE-155932 Game doesn't allow me to change my skin or access the marketplace.
- Resolved
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MCPE-156248 "invalid session" with marketplace
- Resolved
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MCPE-156382 Invalid Session (Try restarting your game) Minecraft Marketplace
- Resolved
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MCPE-156432 Unable to access skins or create new skins (Similar to other bug reports)
- Resolved
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MCPE-156490 Dressing room won't show my skins, I cannot access Marketplace
- Resolved
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MCPE-156530 I can’t change/create my own skin
- Resolved
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MCPE-156531 Unable to connect to minecraft store from character creator
- Resolved
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MCPE-156564 Cape tab in dressing room will not load
- Resolved
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MCPE-156581 I can't change my skin in Minecraft on Nintendo Switch
- Resolved
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MCPE-156624 Skins not loading, or appearing
- Resolved
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MCPE-156747 Denying Access To Marketplace Even Though There Is Memory
- Resolved
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MCPE-156842 Game keeps saying invalid session
- Resolved
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MCPE-156924 Your skin don’t load
- Resolved
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MCPE-156945 Edit Character
- Resolved
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MCPE-156952 Can't change skin
- Resolved
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MCPE-157082 Can't create character, marketplace also says invalid session
- Resolved
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MCPE-157194 Minecraft Wardrobe + Marketplace Inaccessible
- Resolved
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MCPE-157205 Can't create or modify skins
- Resolved
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MCPE-157294 Doesn't show my avatar on the home screen and I can't change it.
- Resolved
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MCPE-157368 Minecraft Online doesn't work on Nintendo Switch
- Resolved
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MCPE-157390 Market place/ skins won't load.
- Resolved
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MCPE-157392 Skin Won't Load
- Resolved
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MCPE-157499 Invalid session prevents marketplace content on Xbox one repeatedly
- Resolved
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MCPE-157806 I can't change or create skin.
- Resolved
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MCPE-157894 Can't access marketplace or skins due to invalid session error. NOT Java this occurs on BEDROCK
- Resolved
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MCPE-157976 Not loading the marketplace 98% of the time
- Resolved
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MCPE-157986 Cannot access Market Place, Coins or Charactor change abilities.
- Resolved
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MCPE-157994 Can't create character, nor are mine that I have created loading, cant acces marketplace
- Resolved
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MCPE-157995 having trouble accessing my skins and can't change my skin
- Resolved
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MCPE-158133 Skins won't load/aren't saved
- Resolved
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MCPE-158150 Can't Access Marketplace and skins
- Resolved
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MCPE-158179 Wearing skins
- Resolved
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MCPE-158199 Character Creator won't work
- Resolved
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MCPE-158207 Minecraft Windows Edition Skins and Marketplace won't Load
- Resolved
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MCPE-158208 Marketplace won't open
- Resolved
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MCPE-158265 Cannot add or create a skin or access market place.
- Resolved
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MCPE-158292 Custom Skin Will Not Load; Can't access Marketplace
- Resolved
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MCPE-158295 Skins not loading in/ Still stuck
- Resolved
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MCPE-158305 marketplace and skins not loading
- Resolved
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MCPE-158319 Bug skin Steve/Alex
- Resolved
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MCPE-158330 Cannot add or create a skin or access market place.
- Resolved
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MCPE-158342 I have been trying to access my Classic skins and custom skins, but the create character button is greyed out. I'm currently playing minecraft windows 10 edition for PC.
- Resolved
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MCPE-158385 marketplace
- Resolved
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MCPE-158411 Get message "having trouble connecting to Marketplace".
- Resolved
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MCPE-158436 Minecraft skins just load
- Resolved
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MCPE-158479 The marketplace did not work
- Resolved
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MCPE-158536 skins wont load in game and after restart
- Resolved
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MCPE-158538 Can't select a skin
- Resolved
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MCPE-158547 No option to edit/ create characters online or offline- options greyed out
- Resolved
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MCPE-158617 Skins taking forever to load
- Resolved
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MCPE-158657 Cant create Character
- Resolved
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MCPE-158771 Skins won't load/aren't saved
- Resolved
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MCPE-158837 Skin dissipearing
- Resolved
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MCPE-158914 Wont let me change skin and go to marketplace.
- Resolved
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MCPE-158918 If I try to open the marketplace, the following message appears: environment mismatch playfab: discovery=prod/20CA2,playfab=production/
- Resolved
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MCPE-158929 Market Place and Dressing Room features do not work (Windows 10 Bedrock)
- Resolved
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MCPE-158931 My marketplace is not accessible at all. I have uninstalled and reinstalled Minecraft and the issue only got worse.
- Resolved
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MCPE-158954 Can't open store and can't do anything in dressing room
- Resolved
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MCPE-159106 Unable to access skins or marketplace.
- Resolved
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MCPE-159153 problems with multiplayer game
- Resolved
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MCPE-159258 The skins are not showing in WiFi mode
- Resolved
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MCPE-159324 Marketplace inaccessible on mobile (Android)
- Resolved
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MCPE-159334 Marketplace and Skin not working.
- Resolved
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MCPE-159357 Skins bug
- Resolved
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MCPE-159452 Playfab Environment Mismatch error
- Resolved
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MCPE-159526 Marketplace Wont Work Or Open
- Resolved
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MCPE-159530 skins and market place will not load
- Resolved
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MCPE-159592 bug with my skin
- Resolved
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MCPE-159679 Unable to open the marketplace
- Resolved
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MCPE-159744 Anything to do with the store stopped working for Xbox
- Resolved
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MCPE-159842 The market place has some type of playfab error
- Resolved
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MCPE-160099 Skin dosent load properly
- Resolved
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MCPE-160311 Have to restart the game multiple times
- Resolved
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MCPE-160362 i cant go into the marketplace and my skin wont load
- Resolved
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MCPE-160410 Marketplace and Skins Broken After Consecutive Launches
- Resolved
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MCPE-160425 Marketplace won't load, open, or connect to my account
- Resolved
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MCPE-160520 Invalid Game Sessions constantly occurring. (Nintendo Switch)
- Resolved
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MCPE-160579 Skins Fail to load in Main Menu
- Resolved
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MCPE-160679 Marketplace content cannot be downloaded or the Marketplace does not load content correctly
- Resolved
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MCPE-160803 Nintendo Switch Unable to view My Content in marketplace
- Resolved
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MCPE-160824 Every night the servers give up on life
- Resolved
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MCPE-160875 Game won’t load character
- Resolved
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MCPE-160896 Marketplace and Skins not loading on Switch
- Resolved
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MCPE-161010 Can't access marketplace
- Resolved
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MCPE-161075 Marketplace and skins don't load, keeps saying invalid session
- Resolved
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MCPE-161118 Doesn't let me change, edit the skin, or load any skin.
- Resolved
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MCPE-161145 Game Marketplace
- Resolved
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MCPE-161184 When you start minecraft and be at the beginning you don't grab the store or the skins and they stay loading and you don't grab anything from the store
- Resolved
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MCPE-161199 Classic skin disappears everytime I reopen application
- Resolved
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MCPE-161215 Loading screen
- Resolved
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MCPE-161222 Invalid session, requiring constants relogs
- Resolved
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MCPE-161234 I can't open the store and use my skin
- Resolved
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MCPE-161237 Microsoft Account not working
- Resolved
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MCPE-161265 Nintendo Switch Marketplace/skin Error
- Resolved
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MCPE-161273 The market does not load
- Resolved
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MCPE-161280 Marketplace Error
- Resolved
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MCPE-161287 Cant acces the market place
- Resolved
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MCPE-161323 Invalid Session/Playfab Error and Avatars NOT Loading
- Resolved
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MCPE-161342 Loading character design and marketplace
- Resolved
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MCPE-161376 Minecraft Bedrock has issues loading Marketplace and character
- Resolved
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MCPE-161399 Marketplace won't work, says it's an invalid session
- Resolved
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MCPE-161418 Marketplace is grayed out saying Invalid session
- Resolved
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MCPE-161455 I can't access my marketplace or my skins on Nintendo Switch
- Resolved
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MCPE-161474 Skins don't load in Minecraft Bedrock
- Resolved
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MCPE-161551 Marketplace service issue
- Resolved
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MCPE-161552 Microsoft account problem
- Resolved
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MCPE-161581 Skin doesn't load without reinstalling
- Resolved
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MCPE-161586 Owned Skin do not show on Dresssing Room/Profile
- Resolved
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MCPE-161610 nintendo switch marketplace and skins won't load
- Resolved
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MCPE-161619 Ever since the 1.19 update I can never get into the market place or change my skin. I keep on restarting the game like it says to, but it doesn't do anything.
- Resolved
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MCPE-161623 No marketplace or custom character
- Resolved
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MCPE-161626 Marketplace Unavailable
- Resolved
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MCPE-161629 An invalid session when opening your game
- Resolved
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MCPE-161653 Unable to open marketplace or edit skins
- Resolved
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MCPE-161670 Hello. I have a problem, it is related to Minecraft PE account verification, I bought Minecraft on Nintendo switch, 5 or 6 months ago and so far it had not given me any problems. Please I hope you can help me to verify my Minecraft PE account.
- Resolved
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MCPE-161693 Problems with the Skins and the Marketplace.
- Resolved
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MCPE-161699 Marketplace and Skins doesnt load and you cant customize it
- Resolved
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MCPE-161735 PE dressing room won't allow me to change character
- Resolved
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MCPE-161736 Invalid session
- Resolved
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MCPE-161770 Market Place and custom/classic skins unavailable
- Resolved
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MCPE-161811 Bug Minecraft
- Resolved
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MCPE-161863 Bug Marketplace
- Resolved
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MCPE-161905 Tidak bisa buka marketplace
- Resolved
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MCPE-161945 Unable to access Marketplace on Nintendo Switch
- Resolved
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MCPE-161946 Marketplace and Skins are not loading.
- Resolved
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MCPE-161959 MARKETPLACE IS NOT OPENING
- Resolved
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MCPE-162096 I cant use any skins nor i cant enter the marketplace
- Resolved
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MCPE-162106 In-game marketing account bug
- Resolved
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MCPE-162363 marketplacee bug
- Resolved
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MCPE-162423 Unable to open marketplace or edit skins
- Resolved
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MCPE-162617 Minecraft Marketplace says there is an error with my account
- Resolved
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MCPE-162779 Not Working with Wifi but working on hotspot and data
- Resolved
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MCPE-162794 Skin will not load. There is no viable option to place or create one.
- Resolved
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MCPE-162807 Error in game
- Resolved
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MCPE-163028 Invalid session (Try restarting your game) Minecraft bedrock 1.19
- Resolved
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MCPE-163066 Does not load the skin and does not enter the marketplace
- Resolved
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MCPE-163248 Minecraft marketplace invalid session (try restarting game)
- Resolved
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MCPE-163262 Logged in to Minecraft, but characters and worlds don't load
- Resolved
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MCPE-163276 Character edit and marketplace bug
- Resolved
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MCPE-163521 I cant open marketplace and use skins (im ps4)
- Resolved
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MCPE-163593 I can't play the game
- Resolved
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MCPE-163632 Marketplace Not Working
- Resolved
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MCPE-163706 This bug that is affecting me, prevents me from opening the marketplace, seeing the game's achievements (it's also not possible to complete them) and editing my characters
- Resolved
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MCPE-163905 Marketplace Not Working again in 1.19
- Resolved
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MCPE-164082 Invalid session: Marketplace and Dressing room
- Resolved
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MCPE-164215 Hi, I have a bug with the windows 10 edition minecraft the market place always gets a error and my account does not load and it will not let me join servers and stuff.
- Resolved
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MCPE-164383 Invalid session even after game wipe
- Resolved
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MCPE-164385 Character Creation and Dressing Room not working
- Resolved
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MCPE-164386 Skin
- Resolved
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MCPE-164390 Minecraft Bedrock, can't use skins I purchased
- Resolved
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MCPE-164407 Skins not loading and marketplace failing to work
- Resolved
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MCPE-164549 Skins loading indefinetley, thus barring me from using Marketplace or playing with custom skin
- Resolved
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MCPE-165008 Playfab Environment Mismatch Error for Pocket Edition
- Resolved
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MCPE-165498 Account doesn't connect rightfully, can't access skins and the marketplace
- Resolved
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MCPE-165517 The marketplace is not working, nor the multiplayer mode for clubs and groups even though all Xbox and Microsoft settings are active
- Resolved
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MCPE-165665 Restarting Minecraft Bedrock and opening it again will make the Marketplace inaccessible until after 10-20 seconds.
- Resolved
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MCPE-165672 Marketplace and skins are bugged out for over 24 hours
- Resolved
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MCPE-165771 Can't change avatar
- Resolved
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MCPE-165971 Minecraft skins not loading either the market place
- Resolved
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MCPE-165981 hello guys hey My Minecraft does not load an error appears in the marketplace and the skins do not load
- Resolved
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MCPE-166219 Hi Someone can help me because I always get the error playfab i can't fix it
- Resolved
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MCPE-166222 The game doesn't let me get into servers and always says that the session is invalid, i haven't able to play the game freely on my pc from when i bought it, however the issue only happends on my pc not on my phone.
- Resolved
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MCPE-166269 marketplace and skin loading
- Resolved
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MCPE-166272 Marketplace and Skin are not loading
- Resolved
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MCPE-166316 Can't use custom skins or open marketplace
- Resolved
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MCPE-166357 marketplace
- Resolved
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MCPE-166358 Unable to connect to Target Server Consistent issue
- Resolved
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MCPE-166543 Problems reaching authentication servers in Egypt (and specifically Egypt)
- Resolved
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MCPE-166621 Get "playfab mismatch" when try to access Marketplace
- Resolved
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MCPE-166630 Player has no skin
- Resolved
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MCPE-166783 Unable to change skin and connect to marketplace in wifi environment
- Resolved
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MCPE-166836 Market place won't load
- Resolved
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MCPE-166980 Market Place does not work or open
- Resolved
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MCPE-166983 Windows 10 marketplace/Dressing Room are now showing up in game
- Resolved
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MCPE-167020 Marketplace can't be used and showing error: Playfab Enviroment mismatch.....
- Resolved
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MCPE-167377 Access to Marketplace does not work
- Resolved
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MCPE-167505 Problem with Marketplace.
- Resolved
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MCPE-167539 Friends can't join me and Marketplace isn't working properly!
- Resolved
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MCPE-167705 0 access to Marketplace and Skin Menu
- Resolved
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MCPE-167806 Loading account, skin, marketplace even though my wifi is on, this bug is also active in 1.19.63.01
- Resolved
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MCPE-167835 Market and dressing room disfunction
- Resolved
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MCPE-167883 All my stuff is gone.
- Resolved
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MCPE-167915 I can't open marketplace and I tried to uninstall and install but the problem still there and my skin not be apparent
- Resolved
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MCPE-167931 Marketplace and character doesn't work
- Resolved
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MCPE-168048 Invalid session for Marketplace on Pocket Edition
- Resolved
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MCPE-168560 Invalid Session II: The annoying return nobody wanted
- Resolved
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MCPE-168561 Invalid Session And Or Error with account Popup
- Resolved
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MCPE-168606 Minecraft for Nintendo Switch isn't loading any online features, skins, or the marketplace.
- Resolved
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MCPE-168631 Can't log in to Microsoft account, tried everything and still happens (Nintendo Switch)
- Resolved
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MCPE-168680 Trouble logging in and playing the game.
- Resolved
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MCPE-169206 Minecraft Marketplace and Character Creator refuses to load/open
- Resolved
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MCPE-169350 Cannot edit my characters/display purchased characters
- Resolved
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MCPE-169882 Endless loading
- Resolved
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MCPE-170339 Account authentication error
- Resolved
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MCPE-170340 Cannot create or edit character after app restarted.
- Resolved
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MCPE-170533 Minecraft doesn't load after a new beta update.
- Resolved
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MCPE-170711 If I log out or uninstall the game a playfab error occurs which removes certain privileges on my account
- Resolved
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MCPE-170954 Minecraft Skin Bug
- Resolved
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WEB-6220 Marketplace says "Invalid Session try restarting game"
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- Resolved
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