Uploaded image for project: 'Minecraft (Bedrock codebase)'
  1. Minecraft (Bedrock codebase)
  2. MCPE-130303

I cannot sign into my Microsoft account on PlayStation 5, and it tells me my account is linked elsewhere, even though it isn’t.

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.17.0
    • None
    • Unconfirmed
    • PlayStation

      So I am trying to sign into my Microsoft account in Minecraft PlayStation 4 edition on PlayStation 5, and what I do is I open the game, it tells me to sign in and gives me a code to type in a website to remote connect, I type in the code, I get an email on my phone saying I have successfully signed in, but on my console it tells me that my Microsoft account has been linked to a different PSN account and cannot be linked to mine. I have checked on the Microsoft website to see if my account was linked elsewhere, where it hasn’t. I’ve checked the email automatically sent to me after every sign in attempt and they all tell me I’ve successfully signed in. I’ve tried brute forcing it for the past month and nothing. I’ve tried unlinking other devices and nothing. I’ve tried everything and nothings worked. I basically wasted 30 dollars on a game that doesn’t let me play it online due to something out of my control. Please fix this issue. 

      EDIT: This has been marked as a duplicate of a post that has a different issue than mine. My issue is that I can’t login with my Microsoft account at all through my PS version of Monecraft.  I don't have any other Microsoft accounts I've ever logged in with so there's no way for me to unlink an account.  The message I'm getting is that my Microsoft account has already been connected to another PSN account.  I only have one ms account and one PSN account.  

            Gogan Lunn Logan Gunn
            Votes:
            0 Vote for this issue
            Watchers:
            0 Start watching this issue

              Created:
              Updated:
              Resolved: