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  1. Minecraft (Bedrock codebase)
  2. MCPE-119335

Microsoft account is not signing into switch.

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Details

    • Bug
    • Status: Resolved
    • Resolution: Duplicate
    • 1.16.201 Hotfix
    • None
    • None
    • Unconfirmed
    • Nintendo Switch

    Description

      My problem occurred when 1.16.1 came out in November. The day after the update, my Microsoft account has not been able to sign into my switch. It normally gives me a code and the aka/remoteconnect website to resolve this issue, but now it won't even do that for me.

       

      In short, when I boot up Minecraft, it will attempt to sign in, but after a few minutes of waiting, nothing will happen and I will be sent back to the main screen. At first I thought this bug would be fixed overtime, but then slowly realized that that was not the case. I tried turning it off and on again, I uninstalled and reinstalled the game, I cleared my sign in data, I have done all I could think of, but nothing has worked.

       

      it has been several months now and the problem has only gotten worse, now when I load the game and press sign in, something will pop up and say, "save purchases to Microsoft account?" When I press "save" nothing happens and I have to manually exit the pop up. 

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              Hunter839 C Tallent
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