Uploaded image for project: 'Minecraft (Bedrock codebase)'
  1. Minecraft (Bedrock codebase)
  2. MCPE-118286

bug with signing into microsoft account on switch

    XMLWordPrintable

Details

    • Bug
    • Status: Resolved
    • Resolution: Duplicate
    • 1.16.201 Hotfix
    • None
    • None
    • Unconfirmed
    • Nintendo Switch

    Description

      i bought bedrock edition for the switch and since i have got the game it won't let me log in. i know it is not a problem with my microsoft account despite it telling me it is because i can log in on pocket edition and xbox one (i have logged in and out on these to test this). it tells me to put a code into https://aka.ms/remoteconnect and it will not take me anywhere. the website tells me i should be logged in but it doesn't sync with the switch. i've reset my wifi on the console so it's not a connection problem. i have reset game data multiple times both on the game cartridge and on switch settings, cleared account and sign in data, and tried to use every sign in section i can find in the settings. i can use the game using my nintendo account however i purchased bedrock so i could play cross platform with my friends and i'm a bit disheartened that i spent all that money for me not to be able to use it for what i wanted to. i've been playing minecraft for around 8 years and have never had this problem before and have owned it on every console including another switch. i contacted mojang support and was told this was a bug and to report it on here. 

      Attachments

        Issue Links

          Activity

            People

              chloec2212 chloe ceulemans
              Votes:
              0 Vote for this issue
              Watchers:
              0 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: