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  1. Minecraft Launcher
  2. MCL-6084

Downloads update then crashes - every time.

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 2.0.805 (Mac OS)
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Mac OSX El Capitan AND Sierra
    • Confirmation Status:
      Unconfirmed

      Description

      Hello! I know others are having the same problem but if we don't create new support tickets you won't know how many of your customers are experiencing this.

      Description: Within the last 5 days or so whenever we go to launch the Minecraft game (full version, we did purchase it legally via your site, just to be clear) we get a dialog box saying "Downloading Runtime" and a progress bar. When complete, it goes away and the game will not launch. I went into the package contents and could not find any way to launch the game that did not give us the same results.

      Also - I can't find any preferences to delete or anything. If and when you find a fix for this bug please let us all know. I'm sure you're working hard to fix it - thank you!

      Sincerely,

      Pete

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              • Assignee:
                Unassigned
                Reporter:
                petey_mac@yahoo.com Pete McCauley
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                Dates

                • Created:
                  Updated:
                  Resolved: