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  1. Minecraft Launcher
  2. MCL-6084

Downloads update then crashes - every time.

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 2.0.805 (Mac OS)
    • None
    • None
    • Mac OSX El Capitan AND Sierra
    • Unconfirmed

      Hello! I know others are having the same problem but if we don't create new support tickets you won't know how many of your customers are experiencing this.

      Description: Within the last 5 days or so whenever we go to launch the Minecraft game (full version, we did purchase it legally via your site, just to be clear) we get a dialog box saying "Downloading Runtime" and a progress bar. When complete, it goes away and the game will not launch. I went into the package contents and could not find any way to launch the game that did not give us the same results.

      Also - I can't find any preferences to delete or anything. If and when you find a fix for this bug please let us all know. I'm sure you're working hard to fix it - thank you!

      Sincerely,

      Pete

            Unassigned Unassigned
            petey_mac@yahoo.com Pete McCauley
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              Created:
              Updated:
              Resolved: