Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-21209

"Sorry! We were unable to get your account information" error presenting after trying to login

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    • Icon: Bug Bug
    • Resolution: Fixed
    • None
    • 2.2.11103 (Windows), 2.2.11105 (New Windows App), 2.2.11698 (Windows), 2.2.11696 (New Windows App), 2.2.12145 (Windows), 2.2.12147 (Mac), 2.2.12146 (New Windows App), 2.3.136 (Windows), 2.3.173 (New Windows App), 2.3.173 (Windows), 2.3.173 (Linux)
    • Minecraft Launcher
    • None
    • Windows 11 Pro 22000.556
      Java 18 & Java 8
      8 Gigabytes RAM
    • Community Consensus
    • 740242

      hello, i have experienced a problem with minecraft launcher since i update it to 2.2.11105
      my launcher cannot sign me in automatically, even i'm try all ways to repair
      like reinstalling the launcher, deleting the launcher files on %appdata%\.minecraft.
      nothing works

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          Ashenguard
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          notchen502
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          notchen502
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          notchen502
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          notchen502
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          notchen502
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          notchen502
        8. image_2022-05-20_152736232.png
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          notchen502
        9. launcher_log-3.txt
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          ReportedAurora
        10. launcher_log-2.txt
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          Paulo Valencia
        11. launcher_log-1.txt
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          Tail
        12. launcher_log.txt
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          Tail
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          Nazarko Bogdan
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          Nazarko Bogdan
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          Nazarko Bogdan
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          Angus Bruneau
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          ReportedAurora
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          ReportedAurora
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          ReportedAurora

            Unassigned Unassigned
            TheUpdatedHuman ReportedAurora
            Votes:
            27 Vote for this issue
            Watchers:
            15 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: