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  1. Minecraft: Java Edition
  2. MC-164946

Start game crashes on Windows 10 x64

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.14.4
    • Fix Version/s: None
    • Labels:
      None
    • Environment:
      Windows 10 Pro x64 ro-RO language
      AMD Ryzen 5 2400G video
    • Confirmation Status:
      Unconfirmed
    • Category:
      (Unassigned)

      Description

      1. Install Minecraft Java edition from https://my.minecraft.net/en-us/store/minecraft/#owned (Download for Windows)
      2. Install in default location C:\Program Files (x86)\Minecraft Launcher with default options.
      3. Logon into Minecraft Launcher.
      4. Click Play.

      Expected: game starts.

      Actual result: launcher respawns, game does not start, and reports a crash.

      Notes.

      1. I do not find a .dmp location, but I suspect is GPU related.
      2. Near MinecraftLauncher.exe appears a libcef file, debug.log, with the following content:[1026/092345.378:WARNING:dns_config_service_win.cc(669)] Failed to read DnsConfig.
        [1026/092345.410:ERROR:browser_gpu_channel_host_factory.cc(103)] Failed to launch GPU process.
        [1026/092350.379:WARNING:dns_config_service_win.cc(669)] Failed to read DnsConfig.
        [1026/092355.380:WARNING:dns_config_service_win.cc(669)] Failed to read DnsConfig.
        [1026/092400.382:WARNING:dns_config_service_win.cc(669)] Failed to read DnsConfig.
        [1026/092405.383:WARNING:dns_config_service_win.cc(669)] Failed to read DnsConfig.
      3. The line related to the GPU process makes me think is something wrong with the GPU process (high DPI? unsupported GPU?).
      4. The Microsoft Store version starts and run without any trouble.
      5. The libcef used inside the game is branch 3163, which is very old. Not sure if relates with the bug, but it might be without certain patches and fixes.

      Most likely if there is an option to make the launcher start the cef part with --disable-gpu, --disable-gpu-composition etc. I would try it, but I don''t know if these are exposed somewhere - even manually edition some config file.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              aiftimescu Alina
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                Dates

                Created:
                Updated:
                Resolved: