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  1. Mojang Web Services
  2. WEB-7058

Unable to redeem the 15th anniversary cape

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Normal Normal
    • minecraft.net
    • None
    • 1239338

      Mod Note

      This issue is most likely due to a high load on the website servers as over 1 million players attempt to claim this cape. Please try this again in 24 hours or when the server load is less.

      Please only comment if your comment is adding new information. Comments such as "me too" will be removed as to not obscure those comments that are helpful

      https://twitter.com/MojangStatus/status/1791532669370593585

      If I go to minecraft.net and try to redeem the Minecraft 15th anniversary cape it tells me that I didn't purchase the game, even though I own both Java and Bedrock. I have already checked that I am logging in with the Microsoft account on which I own the game.

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          DressyRecord360
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          leon123
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          Maxime
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          KR_
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          Pablopr3
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          Pablopr3

            Unassigned Unassigned
            DressyRecord360 DressyRecord360
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              Created:
              Updated:
              Resolved: