Hello, I have contracted the Minecraft kingdom of PS4 and it does not stop giving errors, the animals, blocks and others freeze, it ejects us from the server, then it does not let us enter, and so on throughout the day.

It happens to the 6 people who enter it, and when we had the normal world that did not happen, we turned it into a realm and it does not stop giving errors, I would like you to help me solve it, why am I paying, also animals, villagers and others from home, thank you!