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  1. Minecraft Realms
  2. REALMS-6851

Realm keeps crashing

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Details

    • Bug
    • Status: Resolved
    • Resolution: Duplicate
    • 1.16 (Bedrock)
    • None
    • None
    • Unconfirmed
    • Bedrock

    Description

      My family uses a Realms server to play together - there are 4 of us in total and the world size is about 250 MB.  2 of the players log in from a Nintendo Switch, 1 from an ipad and 1 from a pc (I think - he plays very rarely).  

       

      In the last several days the Realm has started inexplicably disconnecting.  Sometimes after 10 minutes, sometimes after 60 minutes.  There's no apparent pattern - we are often in different places when it happened.  At one point I restored the realm from a backup and it appeared fixed, but now it's back to doing it again. I downloaded the world onto my laptop and looked for Pending Ticks using MCCToolChest thinking maybe I had a broken chunk but I'm not finding anything in the areas in which we are playing (the busiest areas).  

       

      EDIT TO ADD: I also downloaded the world and was able to play it just fine on my laptop.  Doesn't appear to be a game crash issue but an issue with the Realms service itself.

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              Unassigned Unassigned
              ThisIsJen Jennifer VanderVeer
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                Updated:
                Resolved: