Uploaded image for project: 'Minecraft Realms'
  1. Minecraft Realms
  2. REALMS-6262

Minecraft (Java) Realms - "An error occurred, please try again later."

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • None
    • 1.16 (Java Edition), 1.17 (Java Edition), 1.19.2 (Java), 1.19.3 (Java), 1.21 (Java)
    • None
    • OS: Windows 10
      Java Version: jre 1.8.0_271 (x86_64)
    • Community Consensus
    • Java

      Description:
      When attempting to connect to my Minecraft Realms server ( version 1.16.4 ), I received "An error occurred, please try again later." as the error response.  No warnings or errors are displayed on the client-side 'game output' debugging tool.  It's been a solid day (24+ hours) now and am now making this Jira ticket to have this issue addressed.

      Troubleshooting I've tried:

      • Completely un-installed Minecraft, re-installed Minecraft and tried connecting.
      • Had friends un-install and re-install their game, then attempt to connect only to receive the same non-descript error message.
      • Checked the 'Minecraft Game Output' tool, which didn't even log it as an error, despite very much being one.
      • Tried to connect to other players realms servers ( I was successful in doing so).
      • Ensured that I have a stable internet/network connection.
      • Completely deactivated Windows security and firewall settings.
      • Disabled modem security features and opened all TCP/UDP ports.
      • Ensured that Windows 10 had all current updates, my network card drivers are up-to-date, and my Nvidia GPU drivers were up-to-date.
      • Swapped the 'world' on my realm and was able to log in perfectly fine.  Swapping back to the 'world1' resulted in the same error message.

      Steps to Reproduce:

      1. Log into my Minecraft Realms server.
      2. Wait an average of 2 minutes on the 'connecting to realm' screen.
      3. Experience the non-descript "An error occurred, please try again later." error

      From where I'm standing, the only remaining possibility is a hosting/infrastructure issue (my current world size on this Realms account is 63.5GB, based on my last backup download ).  The last documented Jira ticket that I could find pertaining to my 'non-descript error' was 'this', with the same non-descript error and was dismissed as 'non-repeatable'. 

      Please get back to me with any updates you can, pertaining to my issue.  I've included the log files and screenshots from my attempts to log into my realm.  If you have any further questions for me to further assist with troubleshooting, feel free to reach out to me.  Thanks again.

            Unassigned Unassigned
            Queen_Kazma Jaina Brehm
            Votes:
            5 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: