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  1. Minecraft Realms
  2. REALMS-5621

Not able to connect to my Realm; io.netty Connection errors

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.16 (Java Edition)
    • None
    • OSX Mojave 10.14.6
    • Unconfirmed
    • Java

      Yesterday, I reported to Mojang through a support ticket that I couldn't connect to my realm, and neither could any of the players invited to my realm. I was getting `io.netty.channel.ConnectTimeoutException` (I'm on Mac) and another player was getting `io.netty.channel.AbstractChannel$AnnotedConnectException` (on PC). After about half a day, we regained access to our realm. Then later that night, we lost access again. Same errors. Mojang support had said it was an "outage due to a known issue", however, the issue began again mere hours after that email.

       

      Odd things:

      1. A player could not get onto my realm but could get onto another realm
      2. I feel like there's a 0.5% shot this is relevant or possible given realms are remote hosted servers, but this error first started after I downloaded BlueStacks on my system and started playing Among Us. Then I was able to get back on. Then I played Among Us again. Right after Among us, I tried getting on my realm and got the same netty connection error again.

       

      Let me know if I can provide any other info! My realm is supposed to auto-renew tomorrow or in 2 days and I don't want to renew if this keeps happening. 

       

       

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          Lindsay Levine
        2. Screen Shot 2020-09-18 at 9.11.05 AM.png
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          Lindsay Levine

            Unassigned Unassigned
            gemberly Lindsay Levine
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              Created:
              Updated:
              Resolved: