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  1. Minecraft Realms
  2. REALMS-2877

Can not extend existing account.

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.14.20 (Bedrock)
    • Fix Version/s: None
    • Labels:
      None
    • Environment:
      Xbox one bedrock edition
    • Realms Platform:
      Bedrock

      Description

      I am having problems with extending or renewing my minecraft realms account. All the wording suggests creating a brand new account but nothing describes extending or renewing an existing accout after the subscription runs out. The last time this happened to me I ended up with two unused unwanted realms accounts allong with my older account. I am due to extend, update or rewnew my subscription on my minecraft realms account but I am afraid to waste my money.  I was never refuned for the unused unwanted accounts  and that money was supposed to pay for future account extensions, updates or renewals. I returned to the same unclear wording that only suggest creating a brand new account. I just want to continue playing on my old account. I help my friends and family with their tech including helping with gameing account manegment and I can not see myself helping them waste their money due to a misunderstanding.

       

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              Assignee:
              Unassigned Unassigned
              Reporter:
              jerobillard8 John Robillard
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                Updated:
                Resolved: