Por donde empezamos, ultimamente minecraft bedrock ha ido lento sin razon en el menu, hoy estaba jugando y me desconecte, ya no pude ver mi realms

>Esta pagada mi subcripcion 
>No se ha instalado absolutamente nada ni mucho menos descargado algo
>Ya hable con soporte Microsoft, resetee y re-instale Windows Store, Xbox, Minecraft Laucher, y Minecraft
>Cerre y inicie sesion
>Intente abrirlo en otras computadoras, mismo problema
>Juegue por 10 minutos tras hacer todo en mi realms y se me cerro minecraft y el menu aveces ni me carga como en la captura 4, cuadros de texto vacios
y otras veces dice recuperando realms

Mi mundo lo tengo exageradamente avanzado, no lo quiero perder por un bug que paso sin razon

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EN - Version 

Lately minecraft bedrock has been slow for no reason in the menu, today I was playing and I disconnected, I could no longer see my realms

>My subscription is paid

>Absolutely nothing has been installed,I haven't downloaded anything
>I already spoke with Microsoft support, reset and re-installed Windows Store, Xbox, Minecraft Launcher, and Minecraft
>I closed and logged in
>I tried to open it on other devices, same problem
>I played for 10 minutes after doing everything in my realms and minecraft closed and the menu sometimes doesn't even load like in screenshot 4, empty text boxes, other times it says recovering realms

My world is extremely advanced, I don't want to lose it.