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  1. Minecraft Realms
  2. REALMS-1116

JVM Crash when clicking on the Realms button ("lwjgl_opengl.dll")

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    • Icon: Bug Bug
    • Resolution: Fixed
    • PC-1.13.5
    • PC-1.13.0, PC-1.13.3
    • None
    • jre1.8.0_181

      [Mojang] Alexander Torstling:

      Hey everyone! I'm sorry for the inconvenience this has caused. We're now at a stage that we believe most people should have gotten unstuck. 

      For everyone who was impacted, please start a support case so we get a chance to compensate you.

      We will continue to closely monitor the issue in the upcoming days.

      How to open a support case

      Send an email to Mojang with your Transaction ID, Mojang account email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
      Refer to this page for wait times on replies.

      The problem only appears when I log into Realms

      C  [lwjgl_opengl.dll+0xe92d]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
J 6303  org.lwjgl.opengl.GL11.glBindTexture(II)V (0 bytes) @ 0x0000000003899c84 [0x0000000003899c40+0x44]
J 6478 C2 dde.h()V (10 bytes) @ 0x0000000002f0332c [0x0000000002f03280+0xac]
j  chw.a(Lchx;)Lchy;+29
j  chv.a(Lchx;)Lchy;+31
j  chv.b(C)Lcia;+61
J 6337 C2 chv.a(C)Lcia; (76 bytes) @ 0x000000000317eff8 [0x000000000317ee60+0x198]
J 6274 C1 cfz.a(C)F (27 bytes) @ 0x0000000003366c24 [0x0000000003366b60+0xc4]
j  cfz.e(Ljava/lang/String;I)I+161
j  cfz.d(Ljava/lang/String;I)Ljava/lang/String;+14
j  cfz.c(Ljava/lang/String;I)Ljava/util/List;+3
j  cio.a(Ljava/lang/String;I)Ljava/util/List;+6
j  net.minecraft.realms.RealmsScreen.fontSplit(Ljava/lang/String;I)Ljava/util/List;+6
j  net.minecraft.realms.DisconnectedRealmsScreen.init()V+25
j  cio.c()V+4
j  cjs.a(Lcfi;II)V+50
j  cio.a(Lcfi;II)V+14
j  cfi.a(Lcjs;)V+129
j  net.minecraft.realms.Realms.setScreen(Lnet/minecraft/realms/RealmsScreen;)V+7
j  net.minecraft.realms.RealmsConnect$1.run()V+374
v  ~StubRoutines::call_stub

      	Name			AMD Radeon R9 200 Series
Win32_VideoController		DriverVersion = 24.20.11016.4
Win32_VideoController		DriverDate = 05/16/2018

        1. realms_crash logs_15.zip
          167 kB
        2. realm3.png
          realm3.png
          75 kB
        3. realm2.png
          realm2.png
          95 kB
        4. realm.png
          realm.png
          26 kB
        5. hs_err_pid940.log
          37 kB
        6. hs_err_pid9188.log
          40 kB
        7. hs_err_pid89819.log
          52 kB
        8. hs_err_pid7956.log
          40 kB
        9. hs_err_pid7956.log
          40 kB
        10. hs_err_pid7808.log
          38 kB
        11. hs_err_pid72999.log
          59 kB
        12. hs_err_pid7076.log
          41 kB
        13. hs_err_pid64131.log
          59 kB
        14. hs_err_pid5592.log
          42 kB
        15. hs_err_pid5324.log
          39 kB
        16. hs_err_pid5036.log
          36 kB
        17. hs_err_pid4048.log
          38 kB
        18. hs_err_pid3830.log
          57 kB
        19. hs_err_pid2872.log
          42 kB
        20. hs_err_pid16016.log
          57 kB
        21. hs_err_pid16016.log
          57 kB
        22. hs_err_pid15480.log
          58 kB
        23. hs_err_pid15480.log
          58 kB
        24. hs_err_pid1548.log
          40 kB
        25. hs_err_pid1504.log_second_pc.log
          40 kB
        26. hs_err_pid14568.log
          39 kB
        27. hs_err_pid14568.log
          39 kB
        28. hs_err_pid13716.log
          43 kB
        29. hs_err_pid13136.log
          38 kB
        30. hs_err_pid13132.log
          38 kB
        31. hs_err_pid12552.log
          51 kB
        32. hs_err_pid11728.log
          37 kB
        33. hs_err_pid10232.log
          37 kB
        34. hs_err_pid10232.log
          37 kB
        35. Environment.txt
          51 kB
        36. Crashlog 17.08.18 20.39pm.txt
          36 kB
        37. 2018-08-16-5.log
          2 kB

            atorstling [Mojang] Alexander Torstling
            berdanka Борис
            Votes:
            53 Vote for this issue
            Watchers:
            47 Start watching this issue

              Created:
              Updated:
              Resolved: