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  1. Minecraft (Bedrock codebase)
  2. MCPE-96185

Unable to Find Crossplay Friends on PS4

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.16.20
    • Fix Version/s: None
    • Labels:
      None
    • Confirmation Status:
      Unconfirmed
    • Platform:
      PlayStation

      Description

      Since the update my friend (on Xbox) and I (on PS4) have been unable to play Minecraft through crossplay. The crossplay friends list is completely gone, and the invite option is also gone. He is also unable to invite me to his worlds (the invite is sent, but I don't receive it).

      This issue started immediately after this most recent update to 1.16.20.

      Please see attached screenshots for proof:

      • Crossplay is enabled
      • Multiplayer is turned on
      • My PS4 account is linked to my Microsoft Account
      • We are friends on Xbox/Xbox Companion App on PC

      Steps attempted:

      • Game was uninstalled and reinstalled by both parties
      • I've signed out of Microsoft Account and signed back in
        • Attempt 2: Uninstalled game after signing out and signed back in after reinstalling game
      • I've unlinked the Microsoft Account and signed back in
        • Attempt 2: Uninstalled game after unlinking account and signed back in after reinstalling game
      • I've unfriended and re-friended
      • Invited party members to game from the Xbox Companion App on PC

        Attachments

        1. Crossplay turned ON.jpeg
          Crossplay turned ON.jpeg
          214 kB
        2. Friend in XBL Party (PC).png
          Friend in XBL Party (PC).png
          333 kB
        3. Microsoft Account Linked.jpeg
          Microsoft Account Linked.jpeg
          247 kB
        4. No Crossplay Friends.jpeg
          No Crossplay Friends.jpeg
          286 kB
        5. No Invite Option.jpeg
          No Invite Option.jpeg
          308 kB

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              Reporter:
              xXGh0stsXx Daniel Keene
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: