I have not had sound in my Windows 10 Minecraft since before the latest update. I was hoping that the latest update would resolve it and I have tried every possible solution I have seen online including working with MS support to try to resolve the issue. The MS support techs last comment to me was that I may have to factory reset my whole PC to get it to work. Really? Factory reset my PC because sound doesnt work in ONE GAME? How about we fix the issue please instead of just dropping a nuke on it and starting from scratch. Can someone help me please?

This is the only game or app on my system that has no sound.