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  1. Minecraft (Bedrock codebase)
  2. MCPE-81327

Can't login to Microsoft Account

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.14.60 Hotfix
    • Fix Version/s: None
    • Labels:
      None
    • Confirmation Status:
      Unconfirmed
    • Platform:
      PlayStation

      Description

      Hi - I linked my microsoft account to minecraft - I went to the website (https://aka.ms/remoteconnect) and entered the code. It said success and can close window. When I go to Minecraft on PS4, and click 'Sign in with a Microsoft account' it gives me an error saying 'We tried to sign you in to your Microsoft Account, but something went wrong'. When I go to Settings --> Profile, It says 'Sign in for Free!' . When I select that I get the screen "Welcome to Minecraft! Use a Microsoft Account to start connecting....." Firstly, Why? When I've already done this. Secondly, if I select the "Sign in for free button" Nothing happens. It goes back to settings page still saying 'Sign in for Free!". I have looked into unlink the account, but i never get that option. I seem to be stuck between creation of the link to Microsoft account and being linked. I no longer get the website address and code to enter, but still being told, hey sign up.

       

      Please help, I have no idea what is going wrong. I have two PS4 accounts and the other one is working fine. 

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              Reporter:
              TheDude14 Kevin
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                Resolved: