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  1. Minecraft (Bedrock codebase)
  2. MCPE-66200

Microsoft account login error on ps4

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.16.0.51 Beta, 1.15.0.56 Beta, 1.14.30 Hotfix
    • Fix Version/s: None
    • Labels:
      None
    • Confirmation Status:
      Unconfirmed
    • Platform:
      PlayStation

      Description

      Dear Mojang,

      When I'm playing bedrock on my ps4 it says that it tried to login but failed so I try it again but doesn't work. I've tried to restart the game reset my password and even reset the console but still doesn't work. I also tried to contact sony and microsoft, but they could not solve this problem. If you can fix this thanks because I can only play with ps4 my players but not cross-play. 

      I also reinstalled the game file, but this failed. Also, I can not change the login information. Each time the game is opened, it automatically tries to enter into the Microsoft account and each time it fails.

      Thanks for the help.

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              Reporter:
              Silision Vlad
              Votes:
              1 Vote for this issue
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                Updated:
                Resolved: