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Bug
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Resolution: Cannot Reproduce
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None
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1.2.15.01, 1.7.1
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Community Consensus
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Tablet - iOS - iPad Air 2
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130635
My son was trying to purchase some additional minecoins on my iPad Air 2 (using my apple account). I approved the purchase (entered apple password) but the transaction failed. Each subsequent time we have tried to complete the purchase we receive an error stating:
"Incomplete minecoin purchase: Someone started a purchase with the billing account on this device. Would you like to complete the purchase with this account?" [See attachment 1]
When I choose "yes" I get the following message: "Something Went Wrong: We were unable to connect to the app store. Try signing in to the app store or checking your internet connection." [See attachment 2]
I am connected to the internet, and have access to the app store. And unfortunately, when I tried to delete and restore the app, the "RESTORE PURCHASES" function does nothing and my son cannot access his previously purchases templates (x2) and coins (380 remaining).
- is duplicated by
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MCPE-32624 Minecoin cant be purchased
- Resolved
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MCPE-39342 Unable to purchase minecoins
- Resolved
- relates to
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MCPE-42898 "Sorry something went wrong" Minecraft Marketplace
- Resolved