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  1. Minecraft (Bedrock codebase)
  2. MCPE-113631

Minecraft on nintendo switch keeps crashing

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.16.201 Hotfix
    • None
    • Unconfirmed
    • Nintendo Switch

      Every now and then while I'm playing minecraft I will experience what appears to be server desync followed by a loading bar that will pop up on my screen. The only thing I can do to get rid of the loading bar is to close out my game. When I close it, I get a pop-up that says "Software has closed because and error occured."

       

      I have tried the following troubleshooting methods:

      -Restart my switch

      -Checking for corrupt data

      -Redownloading minecraft on my console

      -Checking my internet connection

      -Contacting customer support

       

      The issue occurs more frequently in the following situations:

      -Loading into a world

      -Opening a chest

      -Loading big structures

      -Entering the nether 

      -Opening marketplace

      Note: It can happen at any time, these are just more common situations

       

      Other details:

      -I normally play on a realm and haven't tested the glitch that much on a single player world

      -The issue has occured on my switch for over a year, but has been more frequent since the 1.16 update

            Vqnix Nathaniel Philip DeFord
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              Created:
              Updated:
              Resolved: