Hello, me and my friends have a realm. One of my friends and I are not able to play on the realm, we can join, but we can't do anything inside, we can break blocks but they don't drop anything and there isn't the breaking animation either, we can't open the inventory, we can't interact or hit any mobs and they don't react to us, and just a couple chunks away the world is there but invisible, all the blocks are just invisible we also can't open the inventory; and it isn't an internet problem. My friend and I both play on PC.  Please fix this as soon as possible as the game is unplayable right now.
Thank you.