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  1. Minecraft (Bedrock codebase)
  2. MCPE-110704

Nintendo Switch Log-on issue

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.16.200
    • None
    • Unconfirmed
    • Nintendo Switch

      When trying to log-on to my Minecraft account on Nintendo Switch, nothing seems to happen - just a black screen for several minutes until it says "sorry error has occured" and then kicks me off back to home menu screen on Switch. 

      On the rare occasion when I can log-on, all of my previous purchases are unavailable. 

      The game works when I open it with other accounts on my switch, just not with the one linked to Nintendo switch online and the Minecraft account. I have tried uninstalling the game and then reinstalling it... I even tried a complete wipe of the console memory and starting up from scratch again. Still nothing.

      Really disappointed as had spent a good deal of money in the minecraft store and now have no way of using my purchases.

            piemanhez Hereward Proops
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              Created:
              Updated:
              Resolved: