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  1. Minecraft (Bedrock codebase)
  2. MCPE-110155

Sound / loading stop since update

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.16.200
    • None
    • Unconfirmed
    • Windows

      Running a windows 10 bedrock microsoft version, I have recently started playing.

      At launch screen prompt, I updated the game via the store as suggested.

      All appeared to be working fine within the launch screen, until I was then informed that I needed to update my graphics driver. 

      AMD radeon R9 200 series

       

      Doing the update of the driver it recommended that I do a complete reinstall (wiping previous driver versions), so I did.

       

      My graphics are working as normal and perfectly fine with other applications, but sadly I can no longer get into Minecraft.

       

      When I launch the game, I get the usual imaged backdrop of the launch screen (currently for me a dungeon, purple/pink affair) but no box or choices on the screen to click on to progress further. 

      I do, get some voice talking to me about the options as my mouse moves over where the buttons would be, almost as if it's for visually impaired users, and whilst it makes a 'click' if I press rmb, nothing goes any further. 

      I have uninstalled, reinstalled twice, with a reinstall of graphics driver in the meantime, also trying a 'reset app' option, just incase, but no luck.

       

      I do have some cognitive scarring caused by multiple sclerosis, so can find some things difficult to get a grip on initially, I have tried to hunt for this issue, but there doesn't seem to be an open ticket that fulfils this problem currently. If explaining any fix, please talk to me like a silly idiot, so I can get my head around it. 

       

      How should I proceed? (With thanks in advance)

            TyburnLil Genevieve
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              Created:
              Updated:
              Resolved: