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  1. Minecraft (Bedrock codebase)
  2. MCPE-101960

Win 10 PC instant Crash using Microsoft store version Minecraft

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    • Confirmation Status:
      Unconfirmed
    • Platform:
      Windows 10 - PC

      Description

      EDIT: Date 10/3/2020 @ 8:11PM -7:00 Arizona US time
      Issue:

      As soon as minecraft loads, it does not find my microsoft account. I have changed the email account to my current and new everyday email on microsofts website and made approptriate changes on my PC as well. I have uninstalled and reinstalled Minecraft to no avail. My xbox gamer tag shows when I launch the app on my PC but after I hit the "Let's Play!" button, it imediatly crashes. Minecraft was working just fine yesterday and after the email merge it seems that it will not let me play =C. I can see that Minecraft is still within my purchases on Microsoft store, I can also see the minecoins added after. The game was purchased last year. I have also removed then re-added the email account to my PC and still crashes after clicking "lets Play!"

      I cannot find any resources here on the Mojang bug report website or anything that matches my specific issue. If anyone has any suggestions besides the steps I have already taken I would be greatful!

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              Reporter:
              K-Sama Komutaga Higurashi
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                Updated:
                Resolved: