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  1. Minecraft Launcher
  2. MCL-21832

Microsoft account login problem

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 2.3.240 (Windows)
    • Minecraft Launcher
    • None
    • Unconfirmed

      Hello, as the summary indicates, I have a Microsoft account connection problem.

      When I run the Minecraft launcher and the I want to sign in with my Microsoft account, unable to sign in, I get an error message "An error occurred while trying to sign in. If the problem persists , check your internet connection."

      My internet connection is working perfectly.

      I looked at the support of Minecraft.net which already mentions the problem only the solution proposed does not work with computers running Windows 7.

      I looked at other tickets that mention similar cases, unfortunately nothing conclusive.

      Please help me to solve this problem.

      Cordially.

        1. launcher_log.txt
          46 kB
        2. bug.png
          bug.png
          1.59 MB

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              Created:
              Updated:
              Resolved: