Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-21596

Unable to install/run Minecraft Bedrock Edition

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    • Icon: Bug Bug
    • Resolution: Fixed
    • None
    • 2.3.200 (Windows), 2.3.228 (New Windows App), 2.3.324 (Windows), 2.3.324 (New Windows App), 2.3.407 (New Windows App), 2.3.407 (Windows), 2.3.508 (New Windows App), 2.3.549 (Windows), 2.3.549 (New Windows App), 2.3.585 (Windows), 2.3.592 (New Windows App), 2.3.592 (Windows), 2.3.619 (Windows), 2.3.645 (New Windows App), 2.4.30 (Win 10/11 App), 2.4.57 (Win 10/11 App), 2.13.7 (Win 10/11), 2.14.12 (Win 10/11)
    • Minecraft Launcher
    • None
    • - Windows
      - Java version 8 Update 321 (build 1.8.0_321-b07).

      - About my launcher:
      Bootstrap > 1.1.17
      UI > 2.3.228
    • Community Consensus
    • 799530

      After clicking the "Install" button, a non-clickable "Play" ("Играть") button appears.

      I thought it was installing, just without a loading indicator, but I waited a very long time and in the end nothing happened, the launcher continued to be in this form without any changes (as shown in the pinned screenshot).

       

      I tried these things in hopes of fixing it:

      1. Clearing the token cache (Clean up cached account tokens).
      2. Launcher reinstallation.
      3. Installing all updates for my Windows 10
      4. Installing the launcher from the Microsoft Store.
      5. Restarting the PC.

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        4. launcher_log_txt_screenshot.png
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        5. launcher_log.txt
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            Unassigned Unassigned
            ToxaEagle123 Tuleukhan
            Votes:
            14 Vote for this issue
            Watchers:
            9 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: