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  1. Minecraft Launcher
  2. MCL-18434

Can't redeem Minecraft (bought in 2017)

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 2.2.3201 (Windows)
    • Minecraft Launcher
    • None
    • Windows 10
    • Unconfirmed

      Hi,

       

      I get the attached image when trying to access Minecraft. I bought this in 2017 and cannot see anywhere via the launcher nor the Mojang website to redeem the game.

       

      I have proof of purchase in my email account, with Order ID & Transaction ID.

       

      Please advise, thank you.

       

      Maff

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          Matt Whelan

            Unassigned Unassigned
            Maffy226 Matt Whelan
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              Created:
              Updated:
              Resolved: