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  1. Minecraft Launcher
  2. MCL-15118

Skins do not load and cannot be accessed/viewed

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 2.1.17416
    • Minecraft Launcher
    • Windows 10 Home Build 1909
    • Unconfirmed

      As of the past year or so, I have not been able to view my own or other player's skins in Minecraft Java Edition. I have had my account since 2012 and skins have worked fine from then until about a year ago when I noticed that there was a "skins" tab in the Minecraft Launcher.

      Whenever I access this tab, I just get "Sorry! We could not load your skins!". I can view my skin when I log into Minecraft.net, but not in-game or in the launcher.

      Here is what I have tried, in which none of these attempts worked:

      • Uninstalling and reinstalling Minecraft
      • Changing my skin multiple times in my profile on Mineraft.net
      • Using and not using add-ons such as Optifine
      • Checking if there are any programs that may interfere with Minecraft (I couldn't find any).

      I am unsure if there may be some cache or files in some obscure directory somewhere that may be preventing skins as I couldn't find any solutions or similar problems. Also, I'm not sure if "Minecraft Launcher" is the correct category to post this report in as skins do not work in-game either, but this felt like the best place to report this issue.

            Unassigned Unassigned
            Mr Kaos Kristian Ambrose
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              Created:
              Updated:
              Resolved: