Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-15118

Skins do not load and cannot be accessed/viewed

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Invalid
    • Affects Version/s: 2.1.17416
    • Fix Version/s: None
    • Component/s: Minecraft Launcher
    • Labels:
    • Environment:
      Windows 10 Home Build 1909
    • Confirmation Status:
      Unconfirmed

      Description

      As of the past year or so, I have not been able to view my own or other player's skins in Minecraft Java Edition. I have had my account since 2012 and skins have worked fine from then until about a year ago when I noticed that there was a "skins" tab in the Minecraft Launcher.

      Whenever I access this tab, I just get "Sorry! We could not load your skins!". I can view my skin when I log into Minecraft.net, but not in-game or in the launcher.

      Here is what I have tried, in which none of these attempts worked:

      • Uninstalling and reinstalling Minecraft
      • Changing my skin multiple times in my profile on Mineraft.net
      • Using and not using add-ons such as Optifine
      • Checking if there are any programs that may interfere with Minecraft (I couldn't find any).

      I am unsure if there may be some cache or files in some obscure directory somewhere that may be preventing skins as I couldn't find any solutions or similar problems. Also, I'm not sure if "Minecraft Launcher" is the correct category to post this report in as skins do not work in-game either, but this felt like the best place to report this issue.

        Attachments

          Activity

            People

            Assignee:
            Unassigned Unassigned
            Reporter:
            Mr Kaos Kristian Ambrose
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: