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  1. Minecraft Launcher
  2. MCL-12722

Minecraft Launcher is Black but Buttons are still there

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    • Icon: Bug Bug
    • Resolution: Awaiting Response
    • None
    • 2.1.5963-2.1.5969 (Stable), 1.6.93 (legacy), 2.1.9616-2.1.9618, 2.1.15852, 2.2.629 (macOS), 2.2.911 (Windows), 2.2.910 (macOS), 2.2.1862 (Windows), 2.2.2311 (Windows), 2.2.7264 (NEW Windows App)
    • None
    • Community Consensus

      Possible Workaround

      This issue might be fixed by ensuring you have installed the latest graphics driver.

      When I open my Minecraft launcher, I get a blank grey screen. All the buttons and everything is still there (I can tell because my cursor changes shape) but I can not tell what I am pressing. I have tried:

      • reinstalling Minecraft,
      • using the compatibility option,
      • disabling it from all security features
      • restarting my computer.

      I have a hp laptop, windows 7. Please help quickly

       

      P.S. My computer is extremely old and is full viruses that we are trying to get rid of.

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          Capture.PNG
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        2. image-2019-12-07-14-40-18-726.png
          image-2019-12-07-14-40-18-726.png
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        3. launcher_log.txt
          18 kB
        4. launcher_log-1.txt
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            Unassigned Unassigned
            WizardArcher404 Mitchell Ramsay
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              Created:
              Updated:
              Resolved:
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