After playing an hour through some of the levels, the game displayed a connection error and then kicked me back to the main menu. Since then i can get to the screen that says "Press any Button," but once i press a button, it gets stuck at the rotating cube and won't continue.

I've tried restarting the game, restarting the console and deleting the software and redownloading it.

One thing to note is i did link my xbox account with the game. I also own the game on PC and I am logged in through xbox there as well.

i was able to get past to the character selection by creating another user on the switch.