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  1. Minecraft Dungeons
  2. MCD-1293

Switch - Stuck on Load screen

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    • Icon: Bug Bug
    • Resolution: Awaiting Response
    • None
    • 1.1.1.0, 1.1.2.0, 1.2.0.0, 1.3.2.0
    • None
    • Nintendo Switch
    • Community Consensus
    • 363508

      Update on this issue:

      We are investigating an issue on Nintendo Switch, and will use this ticket to track this specific platform issue.

      Some users have found the following steps useful as a potential workaround:

      1. Launch title in Flight Mode
      2. When in Main Menu go to Settings > Game > Configure Online Play and Sign out of Microsoft Account
      3. Turn off Flight mode and re-launch title
      4. See if issue persists, if not attempt to re-link to the same Microsoft account and attempt online gameplay

      Installed game on my primary console this morning.  Played through tutorial in offline, local co-op with one other player.  Then, we stopped for lunch and when we tried to reload the game it gets stuck on the loading screen just after the "Press Any Button" prompt.

      I reinstalled the game.  I also deleted the save file and recreated the issue.  Once again we were able to play through the tutorial.  Then, we closed the game and restarted it only to get stuck on the same screen.

      I tried the game on my secondary console and it works fine.  However, I have only played it offline single-player.

      EDIT: Not sure if this matters, but we were playing with two wired, third-party controllers.

        1. Minecraft Dungeons 2022-02-19 16-35-36_Trim.mp4
          8.26 MB

            HuxleyJP Jay Phillips
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              Created:
              Updated:
              Resolved: