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  1. Minecraft: Java Edition
  2. MC-7109

Verification eMail Never Arrives

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • Minecraft 1.4.7
    • Multiple. I have tried from 2 Macintosh's and 2 Windows 8 machines. I have also used multiple browsers and multiple email clients.
    • Unconfirmed

      I have been trying to buy Minecraft for over a week. I go to minecraft.net, I select to buy. It indicates I should create an account. I did. Then, I select to buy, it says I need to verify my email per the email that was sent. It is never received. I have tried many times by asking it to resend. It does not got to my spam folder and the email address is correct.

      I have subsequently bought a code card from Walmart thinking this might help. But, apparently, I need to essentially go through the same process with the email verification to use the code card.

      I have tried to find an email address for support. None found.
      I have tried to use the forum, same problem with email verification.
      I have tried to find a phone number, none found.
      I have tried appealing for help via your facebook page, and twitter.

      I know thousands of people are playing Minecraft and I must be doing something stupid. But, I can't figure it out.

            Unassigned Unassigned
            bobevans3 Bob Evans
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              Created:
              Updated:
              Resolved: