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  1. Minecraft: Java Edition
  2. MC-274089

Minecraft Launcher fails to start game, no help available

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.21
    • None
    • MacOS Sonoma
    • Unconfirmed

      Seems to be the same issue WEB-7272 (but I did not know that)... (because nothing works...)

      Minecraft Laucher does not launch minecraft, it shows error:

       

      Error Code: 0x80004005 code: Eroded Badlands. A file that the Windows Product Activation (WPA) requires is damaged or missing. Please reboot, verify system permissions, and make sure your operating system is up-to-date. For more information, go HERE or contact Customer Support directly.

       

      Then error messages disappears very quickly, then I am asked for a microsoft login, and when I click on it nothing works. I am also forwarded to a help page like this:

       

      https://help.minecraft.net/hc/en-us/notfound

       

      and the "Minecraft Help Center" does not response at all (I enter something, no response), and on the general page https://help.minecraft.net/hc/en-us/search?query=login when I search for "login" I get zero results.

       

      Minecraft JAVA edition, 1.21

      MacOS Sonoma

       

      What I expected to happen was...:
      Launching minecraft

      What actually happened was...:

      • I had to select my username (never happens)
      • I have to login to Microsoft (never happes)
      • There is no help at all

      Steps to Reproduce:
      1. Click "Minecraft.app"
      2. ...
      3. ...

            Unassigned Unassigned
            alex4200 alex4200
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              Created:
              Updated:
              Resolved: