hello mojang. I wanted to point out a problem that I'm experiencing these days. on June 3, 2021 I bought minecraft java on my pc with the paysafecard, I uploaded about 25 euros to the paysafecard, and I went to your official website to be able to proceed with the purchase of minecraft, but when I put payment with paysafecard began a loading, at first I thought it was normal but waiting 10-15-20 minutes the payment kept loading.I closed the Chrome page where the upload was and I did it all over again, but when I clicked on buy Minecraft it told me that there was already a payment in progress, then I thought I would have to wait some longer and so I did. after some time my brother of about 12 years came and noticed that I was still waiting for the payment to complete, so he took his computer, opened Chrome, searched for your official page to buy the game using the same paysafecard that I had put on my pc. however on his pc the payment is complete immediately. I thought that then there had only been a small bug of the site at that precise time when I was buying it from my pc. once followed all the procedures that the site provided on how to download minecraft luncher. once I download apro minecraft I connect the microsoft account and it's all normal, I choose the skin I want to have in the game and I decide to open minecraft the first thing I did was open a single-player world to see if I had the chosen name and skin, but it wasn't like that for the skin, the name was the one chosen by me but as a skin I had steve's skin the skin of the game. I thought it was just a small problem so I decide to get into the most played sever of MINECRAFT HYPIXEL, I decide to get into it but i was asked a sentence that said FAILED TO AUTHENTICATE YOUR CONNECTION. I decide to turn minecraft off and on again unresolved problem, I decide to disconnect and reconnect my unresolved problem account, I tried to restart my pc problem not solved, I tried to search the internet if someone else had my own problem but I could not find anything. all this was done on my 12 year old brother's pc, I thought I would try to do it on my pc but I still couldn't fix the problem. I hope you will respond to this message because I am very sad because not only did I spend money made over time since I don't work and my parents were against me spending money on a game, but I didn't hesitate for a moment after I found out I could do it with paysafecard and I bought it. please tell me how to do it. Thank you.