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  1. Minecraft: Java Edition
  2. MC-215490

Unable to complete Minecraft launcher startup

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Details

    • Bug
    • Status: Resolved
    • Resolution: Duplicate
    • 1.16.5
    • None
    • None
    • Windows 10 pro version 1909. Device. HP Compaq Elite 8300 MT I5-3470 CPU @ 3.20Ghz
      8.00 GB Ram 64 bit operating system
    • Unconfirmed
    • (Unassigned)

    Description

      Info from the launcher.log

      [Info: 2021-02-14 10:13:42.2336772: Xal.lib(0)] XAL: [030FFD40] Operation GetDtoken succeeded.
      [Info: 2021-02-14 10:13:42.2340319: Xal.lib(0)] XAL: [031ACCC8] Operation InitializeTokenStack succeeded.
      [Info: 2021-02-14 10:13:42.2342587: Xal.lib(0)] XAL: >>> Xal::Auth::MsaTicketSet::GetTicket (0000298826F39BC0)
      [Info: 2021-02-14 10:13:42.2343593: Xal.lib(0)] XAL: Found requested token in cache: [firstScope:service::user.auth.xboxlive.com::MBI_SSL]:

      {expiry:2021-02-12T21:11:28.1030000Z, now:2021-02-14T10:13:42.2200000Z, systemNow:2021-02-14T10:13:42.2200000Z}

      [Info: 2021-02-14 10:13:42.2344484: Xal.lib(0)] XAL: Ticket found but is expired.
      [Info: 2021-02-14 10:13:42.2345161: Xal.lib(0)] XAL: <<< Xal::Auth::MsaTicketSet::GetTicket (0000298826F39BC0)
      [Info: 2021-02-14 10:13:42.8813630: NetQueue.cpp(545)] NetQueue: Starting net action login.live.com

      The log ends just after this message

      [Info: 2021-02-14 10:13:48.7006223: Xal.lib(0)] XAL: [07303D98] Client operation WebViewPlatformOperation calling platform handler

      The processes remain active but the application will not load up...

      Im not sure if it is relevant but I accessed Winrar around the same time as the log states 12 feb 21;11 and its evaluation licence expired. Im not sure if this would have effected the Token system.

      Regards
      Mr Holland

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              Unassigned Unassigned
              robbylobster101 Holland Robert
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              Dates

                Created:
                Updated:
                Resolved: